Welcome to Jumbo!

How exciting that you are about to start as a new colleague at Jumbo! To help you get started, we have compiled all sorts of handy tips on this page.

If you prefer quick information, click on one of the topics below to learn more:

Your Onboarding Program (applies in store only)

Your onboarding program consists of 4 phases, which we will walk you through below:
1. Before Your First Day of Work
You’ll receive a call before your first day of work. Your team leader or buddy will check if everything is clear for your first day. Have you had a chance to review this welcome page, and do you have any questions? This way, you can start with confidence.

Read this page

2. Your First Day at Work
On your first day, your team will give you a warm welcome. You will meet your buddy and get a fun tour of the store.
3. On the Path to Independent Work
Now begins your training period. You’ll complete several online training sessions and gradually take on more responsibilities in the store. Your buddy will be there for you, answering any questions along the way.
4. End of Probation Conversation
Well, that went by quickly! Your probation period has ended, and it’s time for a conversation with your supervisor. You’ll discuss how things have gone during this time. What went well, and where could you possibly improve? Are there any specific things you’d like to learn? During this conversation, you’ll also find out if you’ve successfully completed your probation and can continue to work with us.

Logging into Our Systems

Activating Your Jumbo (Okta) Account. How Do You Do That?

To get ready for your first day at Jumbo, you’ll need a Jumbo (Okta) account. This account allows you to log in and access all of Jumbo’s online systems and pages. So, let’s activate your account first.

Activate this account first

  1. You’ve received an email from ‘noreply@okta.nl’ titled “Welcome to Jumbo’s Okta”. Inside, you’ll find an activation link. Head to your mailbox and locate this email. Can’t find it? Check your “spam” or “junk” folder as well.
  2. Use this link to activate your account from any device—whether it’s your smartphone, tablet, or laptop. Click on the link in the email to kick off the activation process.
  3. Act now because the link expires within a few days. Once you’ve started the activation process by clicking the link, be sure to follow through. Remember, the link works only once.
  4. Read this instruction or watch the video to learn how to activate your account. Your user name, needed for activation, can also be found in the activation email you received.
  5. Success? Fantastic! On Okta’s homepage, you’ll see tiles for various Jumbo systems. Explore our HR system (Youforce) and the system (Hello Talent) for your onboarding program. Get ready for your first day!
  6. If you encounter any issues, go through the steps again. Otherwise, feel free to reach out to HR servicedesk, via: +31 88 230 2428.

HelloTalent!

HelloTalent! is the ultimate online platform for your development. Here, you’ll find various training modules. You’ll receive an email with a link to kick off your first training session via HelloTalent. It’ll be ready and waiting for you on your very first workday. This way, we’ll guide you through the essential points, ensuring you’re super prepared to assist our customers from day one. Best of luck with your training!

Want to revisit HelloTalent later? Simply log in through Okta and head straight to the HelloTalent tile. Via single sign on.

1. You'll receive an invitation by email with a link to HelloTalent!
2. In HelloTalent! the training "Hello new colleague" is ready for you

MyHR

This is Jumbo's personnel system. For example, you will find your salary slips and annual statement here.

In MyHR there are a number of tasks ready for you to help you prepare for your first day at work. You can find these tasks by clicking on the ‘Journeys’ button in MyHR.

Tips for Your First Workday (applies in store only)

Now it’s really starting—your first day at Jumbo! Watch the video with tips from your colleagues.

You’re not alone. On your first day, a buddy will be there for you. This experienced colleague knows the answers to almost all your questions. Your buddy will be your go-to person throughout your entire onboarding period. Together, you’ll kick off so that you feel at home quickly.

During your onboarding, you’ll also receive guidance through various learning moments, instructional videos, and tips via HelloTalent!. Because at Jumbo, we believe in getting you ready to work comfortably.

What should you wear on your first day? (applies in store only)

You’ll receive Jumbo’s work attire during your first shift, but which pants or shoes should you pair with it? Your colleagues will show you the perfect match in the boomerang.

So, for your workday at Jumbo:

  • Put on your dark shoes
  • Ensure you wear a dark, neat (jeans) trousers
  • Take care of your hands(hygiene) and leave your jewellery at home
  • Wear longer hair in a ponytail.

Good to Know

Here you will find important documents to read. You need a password to open the documents. You received this password in the letter. Have you been working at Jumbo for some time? Then look in the operational manual or Jumbonet to open these documents without a password.

· Company regulations English - Download >
· Company regulations Polish (Zasady postępowania obowiązujące) - Download >
· Code Yellow Code of Conduct English - Download >
· Terms ans conditions of employement English - Download >